.ticket-details .main-card .top {
  padding: 0;
  font-size: 0.3rem;
  display: flex;
  justify-content: space-between;
  margin-bottom: 0.2rem;
}
.ticket-details .main-card .top .top-l .top-img {
  cursor: pointer;
  margin-right: 0.25rem;
}
.ticket-details .main-card .top-line {
  width: 100%;
  height: 1px;
  background: #E6E7EB;
  opacity: 1;
}
.ticket-details .main-card .card {
  display: flex;
  flex-direction: column;
  margin-bottom: 0.65rem;
}
.ticket-details .main-card .card .card-title {
  font-size: 0.2rem;
  line-height: 0.25rem;
  color: #171725;
  margin-top: 0.42rem;
  margin-bottom: 0.2rem;
}
.ticket-details .main-card .card .card-main {
  height: 100%;
  background: #FFFFFF;
  border: 1px solid #E6E7EB;
  opacity: 1;
  border-radius: 3px;
  padding-left: 0.2rem;
  padding-bottom: 0.2rem;
}
.ticket-details .main-card .card .card-main .close-btn {
  width: 88px;
  height: 32px;
  border: 1px solid var(--color-danger);
  border-radius: 3px;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--color-danger);
  cursor: pointer;
  float: right;
  margin-top: 0.2rem;
  margin-right: 0.3rem;
}
.ticket-details .main-card .card .card-main .card-main-item {
  margin-top: 0.2rem;
}
.ticket-details .main-card .card .card-main .card-main-item .main-item-label {
  font-size: 0.12rem;
  font-family: PingFang SC;
  font-weight: 400;
  line-height: 0.17rem;
  color: #8692B0;
  margin-bottom: 0.04rem;
}
.ticket-details .main-card .card .card-main .card-main-item .main-item-text {
  font-size: 0.14rem;
  font-family: PingFang SC;
  font-weight: 400;
  line-height: 0.2rem;
  color: #171725;
}
.ticket-details .main-card .card .card-main .card-main-item .host-item-text {
  color: var(--color-primary);
}
.ticket-details .main-card .card .card-main .card-main-item .host-item-text .host-item {
  cursor: pointer;
}
.ticket-details .main-card .card .talk-main {
  padding: 0;
}
.ticket-details .main-card .card .talk-main .tox-statusbar__branding {
  display: none;
}
.ticket-details .main-card .card .talk-main .main-old-msg {
  box-sizing: border-box;
  overflow-y: auto;
  overflow-x: hidden;
  padding-bottom: 0.17rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .reply-item {
  display: flex;
  flex-direction: column;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client {
  align-items: flex-end;
  padding-right: 0.2rem;
  margin-left: 2rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-top {
  display: flex;
  flex-direction: row;
  margin-top: 0.25rem;
  align-items: baseline;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-top .reply-time {
  font-size: 0.12rem;
  line-height: 0.13rem;
  color: #8692B0;
  margin-right: 0.04rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-top .reply-name {
  font-size: 0.15rem;
  line-height: 0.16rem;
  color: #1E2736;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-top .reply-img {
  width: 0.32rem;
  height: 0.32rem;
  margin-left: 0.05rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-top .reply-img img {
  width: 0.32rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-content {
  max-width: 90%;
  padding: 0.16rem;
  background: #E3FBFA;
  font-size: 14px;
  color: #4E5259;
  margin-top: 0.16rem;
  word-break: break-word;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-content img {
  max-width: 100%;
  width: auto;
  height: auto;
  max-height: 2rem;
  cursor: pointer;
  border-radius: 4px;
  margin: 0.04rem 0;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-content p {
  margin: 0;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-attachment {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  margin-top: 0.15rem;
  gap: 0.1rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-attachment .reply-item-attachment-item {
  cursor: pointer;
  padding: 0.06rem 0.12rem;
  background: rgba(255, 255, 255, 0.8);
  border-radius: 4px;
  border: 1px solid #E0E0E0;
  transition: all 0.2s;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-attachment .reply-item-attachment-item span {
  display: flex;
  align-items: center;
  gap: 0.04rem;
  font-size: 0.13rem;
  color: #666;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-attachment .reply-item-attachment-item i {
  color: var(--color-primary);
  font-size: 0.16rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Client .reply-item-attachment .reply-item-attachment-item:hover {
  background: #F5F5F5;
  border-color: var(--color-primary);
  transform: translateY(-1px);
  box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin {
  align-items: flex-start;
  padding-left: 0.2rem;
  margin-right: 2rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-top {
  display: flex;
  flex-direction: row-reverse;
  margin-top: 0.25rem;
  align-items: baseline;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-top .reply-time {
  font-size: 0.12rem;
  color: #8692B0;
  margin-left: 0.04rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-top .reply-name {
  font-size: 0.15rem;
  color: #1E2736;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-top .reply-img {
  width: 0.32rem;
  height: 0.32rem;
  margin-right: 0.05rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-top .reply-img img {
  width: 0.32rem;
  height: 0.32rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-content {
  max-width: 90%;
  padding: 0.16rem;
  background: #EEF4FF;
  font-size: 14px;
  color: #4E5259;
  margin-top: 0.16rem;
  word-break: break-word;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-content img {
  max-width: 100%;
  width: auto;
  height: auto;
  max-height: 2rem;
  cursor: pointer;
  border-radius: 4px;
  margin: 0.04rem 0;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-content p {
  margin: 0;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-attachment {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  margin-top: 0.15rem;
  gap: 0.1rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-attachment .reply-item-attachment-item {
  cursor: pointer;
  padding: 0.06rem 0.12rem;
  background: rgba(255, 255, 255, 0.8);
  border-radius: 4px;
  border: 1px solid #E0E0E0;
  transition: all 0.2s;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-attachment .reply-item-attachment-item span {
  display: flex;
  align-items: center;
  gap: 0.04rem;
  font-size: 0.13rem;
  color: #666;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-attachment .reply-item-attachment-item i {
  color: var(--color-primary);
  font-size: 0.16rem;
}
.ticket-details .main-card .card .talk-main .main-old-msg .Admin .reply-item-attachment .reply-item-attachment-item:hover {
  background: #F5F5F5;
  border-color: var(--color-primary);
  transform: translateY(-1px);
  box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
}
.ticket-details .main-card .card .talk-main .main-now-msg .tox-tinymce {
  height: 300px !important;
}
.ticket-details .main-card .card .talk-main .main-now-msg .msg-input {
  width: 100%;
}
.ticket-details .main-card .card .talk-main .main-now-msg .msg-input .el-textarea__inner {
  border-radius: 0%;
  border-left: none;
  border-bottom: none;
  border-right: none;
}
.ticket-details .main-card .card .card-footer {
  display: flex;
  justify-content: space-between;
  margin-top: 0.2rem;
}
.ticket-details .main-card .card .card-footer .upload-btn {
  text-align: right;
}
.ticket-details .main-card .card .card-footer .upload-btn .el-icon-upload2 {
  font-size: 0.12rem;
  margin-right: 0.02rem;
}
.ticket-details .main-card .card .card-footer .upload-btn .btn-text {
  height: 0.32rem;
  line-height: 0.32rem;
}
.ticket-details .main-card .card .card-footer .send-btn {
  height: fit-content;
}
.del-dialog .el-dialog__body {
  padding-left: 0.8rem;
  padding-right: 0.8rem;
}
.del-dialog .dialog-main {
  margin-top: 0.4rem;
}
.del-dialog .dialog-main .el-input__inner {
  height: 0.52rem;
}
.del-dialog .dialog-main .label {
  font-size: 0.16rem;
  color: #1E2736;
  margin-bottom: 0.1rem;
}
.del-dialog .dialog-main .label:not(:first-child) {
  margin-top: 0.2rem;
}
.del-dialog .dialog-footer .btn-no {
  margin-left: 0.12rem;
  cursor: pointer;
}
.del-dialog .dialog-footer .btn-ok {
  cursor: pointer;
}
.el-main {
  overflow: unset;
}
#viewer {
  width: 0;
  height: 0;
}
.ticket-details .quoted-message {
  background: #E8F4FF;
  border-left: 3px solid var(--color-primary);
  border-radius: 6px;
  padding: 0.1rem 0.5rem 0.1rem 0.12rem;
  margin-top: 0.08rem;
  margin-bottom: 0.08rem;
  position: relative;
  transition: all 0.3s;
  max-width: 100%;
}
.ticket-details .quoted-message:hover {
  background: #D6EBFF;
}
.ticket-details .quoted-header {
  display: flex;
  align-items: center;
  gap: 0.06rem;
  margin-bottom: 0.04rem;
  font-size: 0.12rem;
}
.ticket-details .quoted-label {
  color: #8C8C8C;
}
.ticket-details .quoted-user {
  color: var(--color-primary);
  font-weight: 500;
}
.ticket-details .quoted-time {
  color: #BFBFBF;
}
.ticket-details .quoted-content {
  font-size: 0.13rem;
  color: #595959;
  line-height: 1.5;
  max-height: 0.8rem;
  overflow: hidden;
  word-break: break-all;
}
.ticket-details .quoted-content img {
  max-width: 100%;
  max-height: 0.6rem;
  object-fit: contain;
  cursor: pointer;
  border-radius: 4px;
  display: inline-block;
}
.ticket-details .quoted-attachments {
  margin-top: 0.06rem;
  display: flex;
  flex-direction: column;
  gap: 0.04rem;
}
.ticket-details .quoted-attachment-item {
  display: flex;
  align-items: center;
  gap: 0.04rem;
  font-size: 0.12rem;
  color: #595959;
  padding: 0.02rem 0.06rem;
  background: rgba(255, 255, 255, 0.5);
  border-radius: 3px;
}
.ticket-details .quoted-attachment-item span {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  flex: 1;
}
.ticket-details .quoted-goto {
  position: absolute;
  right: 0.12rem;
  top: 50%;
  transform: translateY(-50%);
  cursor: pointer;
  color: var(--color-primary);
  font-size: 0.16rem;
  width: 0.28rem;
  height: 0.28rem;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.8);
  transition: all 0.3s;
}
.ticket-details .quoted-goto:hover {
  background: #FFFFFF;
  transform: translateY(-50%) scale(1.1);
}
.ticket-details .reply-item-actions {
  margin-top: 0.08rem;
  opacity: 0;
  transition: opacity 0.3s;
}
.ticket-details .reply-item:hover .reply-item-actions {
  opacity: 1;
}
.ticket-details .Client .reply-item-actions {
  display: flex;
  justify-content: flex-end;
}
.ticket-details .Admin .reply-item-actions {
  display: flex;
  justify-content: flex-start;
}
.ticket-details .quote-reply-wrapper {
  position: relative;
  background: #E6F4FF;
  border: 1px solid #91CAFF;
  border-radius: 4px;
  margin-bottom: 0.12rem;
  z-index: 10;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06);
  transition: all 0.3s ease;
  display: flex;
  flex-direction: column;
}
.ticket-details .quote-reply-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 0.08rem 0.12rem;
  border-bottom: 1px solid #BAE0FF;
  background: #F0F8FF;
  border-radius: 4px 4px 0 0;
}
.ticket-details .quote-title {
  font-size: 0.12rem;
  color: var(--color-primary);
  font-weight: 500;
}
.ticket-details .quote-close-icon {
  cursor: pointer;
  color: #8C8C8C;
  font-size: 0.14rem;
  transition: all 0.3s;
}
.ticket-details .quote-close-icon:hover {
  color: #FF4D4F;
  transform: scale(1.2);
}
.ticket-details .quote-reply-content-wrapper {
  padding: 0.12rem;
  flex: 1;
}
.ticket-details .quote-user-info {
  display: flex;
  align-items: center;
  margin-bottom: 0.08rem;
  gap: 0.08rem;
}
.ticket-details .quote-user-name {
  font-size: 0.13rem;
  color: var(--color-primary);
  font-weight: 500;
}
.ticket-details .quote-time {
  font-size: 0.12rem;
  color: #8C8C8C;
}
.ticket-details .quote-text {
  font-size: 0.13rem;
  color: #595959;
  line-height: 1.6;
  max-height: 1.2rem;
  overflow: hidden;
  word-break: break-all;
}
.ticket-details .quote-text img {
  max-width: 100%;
  max-height: 0.8rem;
  object-fit: contain;
  cursor: pointer;
  border-radius: 4px;
}
.ticket-details .quote-attachments {
  margin-top: 0.08rem;
  display: flex;
  flex-direction: column;
  gap: 0.04rem;
}
.ticket-details .quote-attachment-item {
  display: flex;
  align-items: center;
  gap: 0.04rem;
  font-size: 0.12rem;
  color: #595959;
  padding: 0.04rem 0.08rem;
  background: #F5F5F5;
  border-radius: 4px;
}
.ticket-details .quote-attachment-item span {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
@keyframes highlight-flash {
  0%,
  100% {
    background-color: transparent;
  }
  50% {
    background-color: #FFF7E6;
  }
}
.ticket-details .highlight-flash {
  animation: highlight-flash 0.5s ease-in-out 3;
}
@media screen and (max-width: 750px) {
  .ticket-details .main-card .card .card-footer .send-btn {
    height: auto;
  }
  .ticket-details .reply-item-actions {
    opacity: 1;
  }
}